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Privacy Policy

Effective Date: February 6, 2026

Last Updated: February 6, 2026

This Privacy Policy explains how Itera Forge ("we", "our", or "the Service") collects, uses, stores, and protects information when you access or use our software and related services.

By accessing or using the Service, you acknowledge and agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

  • The Itera Forge website
  • The Itera Forge software and services
  • All interactions related to Case Sessions, generations, and support

This policy does not apply to third-party platforms or services you may interact with separately.

2. Information We Collect

We collect only the minimum data necessary to operate the Service.

2.1 Information You Provide Directly

You may provide:

  • Email address (for account access, receipts, or support)
  • Account identifiers or case references you choose to input
  • Text, notices, or content submitted for document generation
  • Optional feedback or support messages

You are responsible for ensuring that submitted information is lawful and appropriate.

2.2 Information Collected Automatically

When you use the Service, we may automatically collect:

  • Session identifiers
  • Generation usage data (timestamps, credits used)
  • Technical metadata (browser type, device type)
  • Log data related to system performance and error handling

We do not intentionally collect:

  • Government-issued identification numbers
  • Financial account credentials
  • Platform login passwords

3. How We Use Information

We use collected information strictly to:

  • Operate and deliver the Service
  • Generate requested outputs
  • Manage Case Sessions and usage limits
  • Process payments and prevent fraud
  • Provide transactional communications
  • Detect abuse, misuse, or technical failures
  • Comply with legal or regulatory obligations

We do not use personal data for advertising or resale.

3.1 Aggregated & Anonymized Data

We may aggregate, anonymize, or de-identify data so that it no longer identifies any individual user.

Such data:

  • Cannot reasonably be re-associated with you
  • Is no longer considered "Personal Information" under this policy
  • May be used for legitimate business purposes

Including:

  • Product improvement
  • Usage analytics
  • System performance analysis
  • Market and industry research

This aggregated data does not reveal individual behavior or identity.

4. AI Processing & User Content

Content you submit may be processed by automated systems to generate outputs.

Important clarifications:

  • All processing is automated; no human review is performed by default
  • We do not verify factual accuracy of submitted content
  • Generated outputs are derived from user inputs and system logic

You retain responsibility for reviewing and using generated content.

5. Data Retention

We retain data only for as long as necessary to operate the Service.

5.1 Case Session Data

  • Stored temporarily for the duration of the active session
  • Sessions may expire and become read-only or be deleted
  • Expired or deleted data cannot be recovered

5.2 Logs & Usage Records

  • Retained for security, billing, and dispute resolution
  • Retention periods may vary based on operational and legal requirements

We do not guarantee permanent data storage.

6. Data Sharing & Disclosure

We do not sell or rent personal data.

We may share limited data only with:

  • Payment processors (for billing and fraud prevention)
  • Infrastructure providers (hosting, storage, email delivery)
  • AI Model Providers: third-party Large Language Model (LLM) providers used strictly for generating text outputs.
    • Data is processed via enterprise or API-based access
    • Data is not used to train their public models
  • Legal or regulatory authorities, if required by law
  • Payment networks or banks in the event of a dispute or chargeback

All service providers are required to process data only as instructed.

7. International Data Transfers

Your data may be processed or stored in jurisdictions outside your country of residence.

We take reasonable steps to ensure appropriate safeguards are in place for cross-border data transfers.

8. Your Rights

Depending on your location, you may have rights to:

  • Access personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of data, subject to legal or operational constraints
  • Object to or restrict certain processing activities

Requests may be limited where data retention is required for:

  • Legal compliance
  • Security
  • Dispute resolution

9. Cookies & Tracking

We use limited cookies or similar technologies strictly for:

  • Session management
  • Security
  • Basic analytics

We do not use behavioral advertising cookies.

10. Security Measures

We implement reasonable technical and organizational measures to protect data, including:

  • Access controls
  • Encrypted connections
  • System monitoring and logging

No system is completely secure; you acknowledge and accept this risk.

11. Children's Privacy

The Service is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

12. Third-Party Services

The Service may link to or integrate with third-party services.

We are not responsible for the privacy practices of third parties.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The version in effect at the time of data collection governs.

Continued use of the Service constitutes acceptance of updates.

14. Contact

For privacy-related inquiries or requests:

Automated software service. Data processed as described above. No guarantees. Not legal advice.