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Service Rules & User Notice

Final Master Version

Effective Date: February 6, 2026

Last Updated: February 6, 2026

This Service Rules & User Notice ("Service Rules") explains how the Itera Forge service operates and defines usage boundaries and user responsibilities.

By accessing or using the Service, you acknowledge and agree to these rules.

1. What This Service Is (And Is Not)

Itera Forge is an automated document drafting software.

The Service:

  • • Generates draft text based on user-provided inputs
  • • Operates fully automatically without human review
  • • Provides software output only

The Service is not:

  • • Legal advice
  • • Compliance consulting
  • • Case review or representation
  • • A submission, appeal, or approval service
  • • A guarantee of any outcome

You are purchasing software output and compute processing, not professional judgment or results.

2. How the Service Works

2.1 Case Sessions

A Case Session is a locked workspace tied to:

  • One selected platform
  • One selected issue type

Once created, the platform and issue type cannot be changed.

Users are responsible for confirming their selections before proceeding.

2.2 Generations

A Generation occurs when you click "Generate" and the system returns output. Each generation:

  • Consumes compute resources
  • Produces one version of output
  • Is considered delivered once output is returned

Editing placeholders or exporting files does not consume a generation.

2.3 Service Delivery

The Service is considered fully delivered when output is successfully generated and displayed, regardless of whether you:

  • Read the output
  • Download or export it
  • Submit it to any platform

2.4 Data Retention & Session Expiry

To operate the Service, Itera Forge temporarily stores session-related data.

Important clarifications:

  • • Case Sessions are retained for a limited period, typically aligned with the duration specified at purchase (e.g., 14 or 30 days)
  • • After session expiration, access may become read-only or data may be permanently deleted
  • • Itera Forge does not guarantee long-term or permanent data storage

You are responsible for downloading or exporting any outputs before session expiration.

Expired or deleted session data cannot be recovered.

3. User Responsibilities

You are solely responsible for:

  • Providing accurate, complete, and truthful information
  • Selecting the correct platform and issue type
  • Reviewing and verifying all generated outputs
  • Deciding whether and how to use generated content

Itera Forge does not verify facts, validate documents, or confirm compliance.

4. Draft Nature of Outputs

All outputs are provided as drafts only.

  • May be incomplete or require editing
  • May contain placeholders or general language
  • Is not guaranteed to meet any platform's requirements

You must review all outputs before use.

4.1 Input Quality & Dependency

The quality and relevance of generated output depend directly on the quality of user inputs. You acknowledge that:

  • Minimal, vague, or incomplete inputs may result in generic or limited output
  • Poor input quality does not constitute a technical failure or defect
  • The Service does not infer missing facts or context

"Garbage in, garbage out" outcomes are a normal characteristic of automated software and do not qualify for refunds.

5. What Does NOT Constitute an Error

The following do not indicate a service failure:

  • Dissatisfaction with tone, wording, or style
  • Content perceived as generic or conservative
  • AI limitations or imperfect reasoning
  • Platform rejection or unfavorable outcomes
  • The need for human editing

6. Technical Failures

A technical failure exists only if a verified system error prevents service delivery, including:

  • Server timeout with zero output
  • System crash blocking access
  • Corrupted or unreadable export files
  • Material Technical Defect as defined in the Refund & Feedback Policy

Determinations are based solely on system logs and validation signals, not subjective opinion.

7. Courtesy Retry

In limited cases, the system may offer a one-time Courtesy Retry. Clarifications:

  • Courtesy retries are not refunds
  • They are discretionary and system-controlled
  • They do not reset refund eligibility

8. Prohibited Use

You may not use the Service to:

  • Generate or submit false or fabricated information
  • Forge documents or evidence
  • Evade or manipulate platform enforcement
  • Misrepresent facts to third parties
  • Engage in illegal or deceptive conduct

Violations may result in immediate suspension or termination.

9. Third-Party Platforms

Itera Forge is not affiliated with, endorsed by, or acting on behalf of any third-party platform.

All platform decisions are independent of the Service.

10. No Outcome Guarantees

Use of the Service does not guarantee:

  • Approval or reinstatement
  • Fund release
  • Account recovery
  • Compliance with any platform

11. Relationship to Other Policies

These Service Rules operate together with:

  • Terms of Service
  • Refund & Feedback Policy
  • Privacy Policy

In the event of any conflict, the Terms of Service control.

Contact

For service-related or technical inquiries:

sophist552@gmail.com

Generated Draft. Requires Human Review & Fact-Check. Automated software only. Not legal advice. No guarantees.